As of May 2023, PeachPay is charging a 1.0% service fee for all payments made through Stripe, Square, or PayPal on the Basic plan. This applies to both the native checkout and our Express Checkout.
Do I make less money?
No, PeachPay charges the service fee to the shoppers, not the merchant. As a merchant, you won't pay anything additional.
If you prefer, we also have the option of you paying the fee as the merchant instead of the shopper.
Can I remove the service fee by upgrading to Premium?
Yes! With PeachPay Premium, there is no service fee. You can see the pricing details on our website.
Why a service fee?
Up until now, PeachPay was free to use as we were in beta and as we scale to thousands of merchants we have added server costs. We recently introduced a premium offering, and to continue offsetting the costs of providing the service, we've decided that we need to start charging a small fee per transaction, passed on to the shopper.
You can always reach out to our team to discuss different rates.
Please reach out to our support via the chat or [email protected] if you have questions or concerns.